I have an Ensoniq DP/4+ effects processor that had some issues with the audio. Ensoniq is defunct now, so EPR ProAudio Electronics does all the work on Ensoniq's old products. I sent in my processor to EPR somewhere around October or November. I have called them at least five or six times since then, and everytime they kept telling me they were still working on it, that they needed a replacement board for it and such. These people never call me, I always have to call them to find out what's going on.
Well I called EPR one last time about four or five weeks ago, and they said it couldn't be fixed. That was fine. They asked if I wanted it scrapped or shipped back. I told them I wanted it shipped back. They understood and said they would fill out the appropriate paperwork.
I'm still waiting on my processor, and I'm not happy at all with these people. My dad has thought all along that they may have made the problem with the processor worse and just don't want to admit to it. I'm beginning to subscribe to that too, and this long waiting period to get my processor shipped back has be very suspicious. I'm thinking of calling them again tomorrow. EPR has had more than six months now, and to me that is uncalled for.